Free tool
Slow the situation down before you make random changes.
Use the triage tool for suspicious emails, access loss, strange account activity, or device concerns. It is designed to create order, not panic.
Triage
Incident Triage Wizard
Use this to slow the situation down. Pick what matches your case and focus on order, not panic.
First response
Protect your primary email and recovery path first. That is usually the critical account behind everything else.
Check recent sessions, forwarding rules, recovery settings, and unfamiliar devices before changing everything at random.
Document what happened, what you noticed, and what you changed. That makes later cleanup clearer.
If the situation feels uncertain but not urgent, work through the checklist and consider booking focused help.